F.A.Q

What is Gallery Wrapping?
Gallery wrapping is the method used when stretching a canvas print so that it wraps around the sides of stretcher bars (frame).

All of the canvas art on didgi widgi is gallery wrapped on 1½" stretcher bars and has mirrored edges (see photo) . To complete this process we carefully tuck in and fold each corner ensuring no unsightly edges can be seen. We then neatly secure the canvas to the back of the frame hiding all the fixings. Finally, we put stretcher wedges into all four corners to ensure the canvas is wrapped as tight as possible over the stretcher bars.


What Materials Do You Use and Will My Print Last?
We use only the finest possible canvas, and museum quality stretcher bars for all of our canvas prints and this is complemented by HP Vivera Pigment based colour and lightfast inks, which are guaranteed fade resistant for a minimum of 200 years. This means all of our canvas prints will outlast our customers!

We also coat each canvas with a layer of varnish which helps prevent marking/scratching, your canvas then becomes waterproof so basically you can wipe the print with a cloth either dry or damp without fear of damaging it and it also provides an additional UV barrier protection.

What kind of wood do you use for your stretcher bars?
We use 1½" Museum Quality Artists Stretcher Bars which are made of the finest quality kiln dried fir wood. Each stretcher bar has a rounded back edge which is designed to ensure that the canvas is always kept a full 1/2" above the stretcher bar to ensure that there can be no ghost impressions on the canvas.

Once I Get My Print, How Do I Hang It?
We supply hanging kits with all of our prints so putting them up on the wall is as easy as banging in a picture hook. No more messing around with screws and drills! The unique design of the CWH Canvas Hanger included in the kit, incorporates a cut-out which allows the print to be hung on a standard 2 pin picture hook (also supplied). Using these hangers ensures that the finished print is 'pulled' flush to the wall and results in a very secure fixing with minimum fuss.

The size I ideally want isn't listed. Can you supply my canvas print in a custom size?
Yes this is not a problem. We can accomodate most sizes, simply contact us by email or phone with what size you have in mind and we'll let you know the cost.

How long until I can expect my canvas to arrive? How long will it take for my canvas to arrive?
Please allow 7 - 10 days for your canvas art to be delivered. If you are not in, the courier will leave a card. If you receive a card please contact the courier company in the first instance. Deliveries can arrive at anytime between 9am - 5.30pm, so if you are not in during the day it may be easier to arrange the delivery to be made to your work address.

Will the colours I see on screen be the same as the finished canvas?
We cannot guarantee this as individual monitor settings can vary. If there is a particular colour match you need please contact us for more information (you will need either a pantone or a colour swatch to post to us, please contact us for further details).

How Can I Pay For My Order?
Please see our How to buy page.

How much is delivery?
Please see our shipping and delivery page.

What if I don't like my canvas print when it arrives?
If for ANY reason you are not 100% satisfied with your canvas art print then Didgi Widgi will issue a store credit for prints returned in their original condition. In addition, returns must be received by us within 14 days of delivery.

The cost of returning any items to Didgi Widgi is your responsibility. We strongly recommend any returns are sent via recorded postal delivery.

This 14-Day Guarantee gives yourself, family and friends plenty of time to check your canvas art print to ensure it's totally suitable for your home. If for any reason you decide to return or exchange your art, just contact us.

Is there a contact telephone number I can call?
You can contact us on +44 (0)1274 406679 during office hours which are Monday-Friday 9am - 5:00pm.